Frequently Asked Questions

Please read our FAQ before contacting us.

What is my order status?

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

Where can I login for my training plan?

You can login at TrainingPeaks.

How secure is shopping with Endurance Store? Is my data protected?

Yes, we use a Extended SSL certified connection and we do not store creditcard information on our server.

Do I receive an invoice for my order?

Yes, a PDF invoice will be attached to your order confirmation mail. You can also download it from your account dashboard.

Our address

Endurance Store BV is a private limited company, based in Rotterdam, The Netherlands. We also have a location in Prague, Czech Republic.

We coach athletes worldwide, in English, German, Dutch and Czech.

General inquiries:

Telephone +31 6 248 78 598

Chamber of Commerce (KvK) – 66852978
EU VAT ID – NL856725316B01

The Netherlands

Parkroos 60
3068 BX Rotterdam
The Netherlands

Czech Republic

U Nikolajky 382/30
150 00 Praha
Czech Republic

Send us an email